Report a Grooming Concern

If a pet was injured, mishandled, or put at risk during grooming, this is the place to report it.

A poodle with curly fur, sitting against a textured gray background, looking directly at the camera.

Use this form to report:

  • Injury during grooming (cuts, burns, falls, overheating, etc.)

  • Unsafe handling or restraint

  • Severe neglect of welfare standards

  • A salon operating in a way that puts pets at risk

  • A professional claiming IAPEG credentials that may be false

Not sure it fits? Submit anyway and include what you know.

What to Include:

To help us review your report, please include:

  • Groomer or salon name + city/state (if known)

  • Date of the incident

  • What happened (facts, step-by-step if possible)

  • Outcome (vet visit, treatment, ongoing issues)

  • If they claimed IAPEG certification (yes / no / not sure)

  • Any documentation you have (vet note, invoice, photos—mention it in your message)

A brown and white English Springer Spaniel sitting on a pink velvet and white satin fabric backdrop.

After you submit, we’ll review your report and follow up by email if we need more details. Every report is logged and taken seriously.

We created this because we care about more than pretty haircuts, we care about pet safety, well-being, and trust. Our certified members are held to a higher standard for a reason. And if someone is misusing our name or abusing your trust, you’re damn right we want to know.

This is how change starts, with truth. And you.